Store Policy

Privacy & Safety

We are committed to safeguarding the privacy of your information. In this policy we explain how we will treat our online information and options your information is collected and used. Ori Farm Sdn. Bhd. reserves the right to make amendments to the Privacy Policy as and when it deems necessary. Should there be changes to the Privacy Policy, you will be notified.

Collecting Personal  Information

2.1 We may collect, store and use the following kinds of personal information:

2.1.1  Information that you provide to us when registering with our website including your email address;

2.1.2 Information that you provide when completing your profile on our website;

2.1.3 Information that you provide to us for the purpose of subscribing to our email

notifications and/or newsletters including your name and email address;
2.1.4 Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services;
2.1.5 Information relating to any purchases you make of our goods / services / goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);
2.1.6 Information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication;
2.1.7 And any other personal information that you choose to send to us.

2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using Personal Information

3.1 Personal information submitted to us through our website will be used for the purposes specified below or on the relevant pages of the website.

3.1.1 Administer our website and business;
3.1.2 Personalise our website for you;
3.1.3 Enable your use of the services available on our website;
3.1.4 Send you goods purchased through our website;
3.1.5 Supply to your services purchased through our website;
3.1.6 Send statements, invoices and payment reminders to you, and collect payments from you;
3.1.7 Send you non-marketing commercial communications;
3.1.8 Send you email notifications that you have specifically requested;
3.1.9 Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
3.1.10 Send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
3.1.11 Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
3.1.12 Deal with enquiries and complaints made by or about you relating to our website;
3.1.13 Keep our website secure and prevent fraud;
3.1.14 Verify compliance with the terms and conditions governing the use of our website including monitoring private messages sent through our website private messaging service.

3.2  We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information

4.1 We may disclose your personal information:

4.1.1 To the extent that we are required to do so by law;
4.1.2 In connection with any ongoing or prospective legal proceedings;
4.1.3 In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
4.1.4  To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.2 Except as provided in this policy, we will not provide your personal information to third parties.

Security of personal information

5.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
5.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
5.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
5.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

Retaining personal information

6.1 This section designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions, we will retain documents (including electronic documents) containing personal data:

6.3.1 To the extent that we are required to do so by law;
6.3.2 If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
6.3.3 In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

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